Immediately upon receiving our meal, a well-dressed Italian man in a crisp white shirt and tasteful tie, who I had not previously seen, approached our table and asked on simple question: “How is everything?” Having been expertly assisted by the knowledgeable wait staff, a generous portion of delicious eggplant parmesan staring back at me, and a full glass Sauvignon Blanc in front of me, an honest and enthusiastic “excellent” was my response.